Pipedrive
Keep your pipeline moving. Every call logged. Every deal tracked.
We integrate your phone system with Pipedrive so your sales team's phone activity is captured on every deal and contact automatically. Screen pops keep reps informed. Click-to-call keeps them moving. No manual logging means your Pipedrive pipeline reflects reality — not what reps remember to enter.
What the Pipedrive integration includes
Every feature below is configured and managed by Interlink — no IT overhead on your side.
Deal & Contact Screen Pop
Inbound calls surface the Pipedrive contact record and any associated open deals — so reps enter every conversation with full context.
Automatic Activity Logging
Every call is logged as a Pipedrive activity on the contact and deal — with duration, outcome, and agent — automatically on hangup.
Click-to-Dial from Pipedrive
Click any phone number in Pipedrive to dial via Interlink instantly. Works from contact and deal views.
Deal Stage Visibility on Pop
The screen pop shows the deal name, current stage, expected close date, and value — so reps prioritize conversations instantly.
New Person Creation
Unknown callers can be added as new Pipedrive persons directly from the Interlink interface — linked to a deal immediately if appropriate.
Recording Link on Activity
Call recordings are linked directly on the Pipedrive activity so managers can review conversations in the context of each deal.
How it works
Interlink handles the entire setup. You're up and running without touching a config file.
Interlink Connects the Integration
We configure the Interlink–Pipedrive connector using your Pipedrive API token and set field mappings for your sales workflow.
Inbound Call Lookup
Incoming calls are matched to Pipedrive persons and deals by caller ID — the record pops on the agent's screen.
Activity Logged on Hangup
Interlink pushes the call activity to Pipedrive immediately — no rep action needed.
Click-to-Dial Active
Phone numbers in Pipedrive become one-click dials via Interlink across all views.
Business benefits
Cleaner Pipeline Data
Every call touchpoint is logged — your pipeline reports show actual sales activity, not estimates.
Faster Deal Velocity
Reps enter every call with full deal context visible — no fumbling for account info while the customer waits.
Manager Visibility
Sales managers see exactly how many calls are being made, on which deals, with what outcomes.
Coaching from Recordings
Listen to any deal's call history directly from Pipedrive — ideal for onboarding and performance reviews.
Who it's built for
Ideal For
Sales-focused teams using Pipedrive to manage their pipeline and track deal activity.
Common Use Cases
- Inside sales teams with high outbound call volumes
- SMB sales teams using Pipedrive as their primary CRM
- SDRs and AEs logging prospecting call activity
- Sales managers who need accurate call activity reporting
Explore other CRM integrations
Get set up in a day.
Interlink configures, tests, and manages your Pipedrive integration end-to-end. No IT project. No long deployment window.
Schedule a Free Consultation